Quick fixes for the email problems that come up most: formatting that breaks, where to edit a sequence, senders, cadence, and attachments.

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The source of truth is the workflow. Edit your sequence emails inside the workflow itself, not the template, so changes actually take.

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✉️ When an Email Looks Wrong

My email looks fine in the builder but comes through bold or in the wrong font.

Should I attach a PDF to an email?

🛠️ Editing, Senders & Templates

Where do I find and edit the emails inside a sequence?

Can I build a base template to copy going forward?

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Never hard-code the sender. Your sequences use your from-name and from-email custom values so the right person always shows as sender. If a specific email needs to come from a teammate, that's a deliberate setup, so flag it.

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🗓️ Cadence & Sequence Types

How far apart should my emails go out?

Welcome sequence vs. educational nurture sequence, what's the difference?

What's the difference between a campaign and a workflow?

🆘 Still Stuck?

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Send it through the Support form at support.capbloom.com or bring it to Office Hours on Wednesdays at 12pm ET.

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