Everything about what CapBloom costs, where to see your charges, and how to update or cancel. If a charge looks off, the fix is usually quick.

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Where to look first: all your charges live under Settings > Billing > Payments.

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💳 What It Costs

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The full done-for-you build is a $5,000 one-time setup plus $297/month for the platform. Email and SMS usage is billed at cost through your wallet (we don't mark it up), and there's no charge per contact or per user.

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🧾 Charges Explained

The ones that surprise people, and what they mean.

Why was I charged for email validation?

I updated my card but was still charged on the old one.

My wallet recharge or card was declined.

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Watch this one: if your wallet can't recharge, email and SMS sending pauses until the card is updated. Keep a working card on file.

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🚪 Cancelling or Leaving

No long contract, and you keep your data.

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You're never locked into a long contract, we just ask for 30 days notice. To cancel, email [email protected]. You keep and can export your contacts and data, and you won't be billed after your 30-day notice period. There are no refunds, but there's no further billing either.

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🆘 Billing Question?

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Anything about a charge, a refund question, or updating your card: send it through the Support form at support.capbloom.com and we'll work it with you. Don't guess at it.

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Update Billing Credit Card